Description

The main objective of an administrative services manager is to coordinate all office personnel and services so office operations run efficiently. Their day-to-day responsibilities include planning and managing the administrative aspects of the office, overseeing administrative staff, and performing any other tasks necessary to ensure the office runs smoothly. Administrative services managers are also responsible for mail distribution, office machine maintenance, record-keeping, conducting office supply inventory and ordering, and interview scheduling. Additionally, these managers conduct receptionist duties, internal and external meeting setup and support, appointment setting, and phone answering.Administrative services managers are employed in many different industries, including medical, manufacturing, construction, financial, and legal industries, among others. The specific tasks performed by administrative services managers depends on the industry and the size of their organization. Generally, this position is full time and requires work directly with employees at nearly every level of the organization including engineers, project managers, sales representatives, production workers, accounting and finance personnel, and executive management, as well as purchasing, shipping, receiving, and administrative workers. Administrative services managers also communicate frequently with people outside of the organization via email and telephone. An administrative services manager typically reports to an upper-level manager or executive.This position generally requires a minimum of a high school diploma or equivalent, although a bachelor’s degree in business is often strongly preferred. Previous experience managing an office environment is generally preferred or required as well. Excellent organizational, interpersonal, communications, and multitasking skills are needed as well.

Roles & Responsibilities

As an Administrative Services Manager with 9+ years of experience in Australia, your main responsibilities include:

  • Oversee and coordinate administrative activities, ensuring efficient and effective operations. Streamline processes, improve workflows, and implement best practices for increased productivity.
  • Manage and supervise administrative staff, providing guidance, training, and performance evaluations. Foster a positive work environment, promote teamwork, and delegate tasks appropriately.
  • Develop and implement policies and procedures to ensure compliance with regulations and company standards. Stay updated on legal requirements, maintain records, and enforce policies consistently.
  • Collaborate with other departments and senior management to support organizational goals and initiatives.

Qualifications & Work Experience

For an Administrative Services Manager, the following qualifications are required:

  • Strong organizational skills to oversee and coordinate a variety of administrative functions, such as facility management, record keeping, and office operations.
  • Excellent problem-solving abilities to identify issues, develop solutions, and implement effective strategies to improve administrative processes and workflow.
  • Exceptional communication skills, both verbal and written, to interact with staff members, clients, and vendors, ensuring effective communication and fostering positive relationships.
  • Proven leadership qualities to supervise and mentor administrative staff, providing guidance and support to ensure efficient and productive operations.

Essential Skills For Administrative Services Manager

1

Business Planning

2

Operations Management

3

Business Strategy

4

Leadership Skills

Career Prospects

The role of an Administrative Services Manager is crucial for ensuring smooth operations and effective management of administrative tasks. With 9+ years of experience in Australia, professionals in this field can explore various alternative roles. Here are four options to consider:

  • Office Manager: A position that involves overseeing daily office operations, managing staff, and coordinating administrative activities.
  • Facilities Manager: A role focused on maintaining and managing facilities, including space planning, maintenance, and security.
  • Human Resources Manager: A position that involves managing the organization's human resources functions, including recruitment, employee relations, and training.
  • Project Manager: A role that involves planning, executing, and overseeing projects within an organization, ensuring timely completion and adherence to budget and quality standards.

How to Learn

The projected growth of the Administrative Services Manager role in Australia is expected to be positive in the market. According to a 10-year analysis, there will be an increase in employment opportunities for this position. The exact number of future employment opportunities in this field is not specified within the given data points. However, with the overall growth of businesses and organizations, the demand for Administrative Services Managers is anticipated to rise. The latest data points from Google suggest favorable prospects for individuals seeking employment as Administrative Services Managers in Australia.