Description

An administrative supervisor holds a management position for a company with many employees. Generally, administrative supervisors provide oversight and direction to clerical employees who work entry-level or mid-level jobs.

Administrative supervisors act as a resource and mentor for employees, providing guidance and discipline as needed. They also work with other managers to coordinate administrative personnel activities and manage daily workflow. Administrative supervisors work in a variety of settings, such as hospitals, employment or payroll services organizations, client services programs, and other large businesses that deal with the public. This is typically a full-time job that takes place in an office setting, although overtime may be required depending on the needs of the employer.

Administrative supervisors must have clerical and supervisory experience to understand the job requirements of those they manage and efficiently direct them in their duties. Generally, these supervisors must have at least a high school diploma or equivalent, although additional education may be required or preferred. At least five years' experience in a related setting is needed as well. For example, an administrative supervisor at a hospital may need at least five years of experience in the medical field, including a nursing degree and experience working as a nurse; an administrative supervisor at an accounting firm would need five years of experience working in some capacity in accounting. These positions do not generally require a college degree except in a hospital or related health care facility, which usually requires at least a bachelor’s degree.

Roles & Responsibilities

As an Administrative Supervisor in Australia with 6-9 years of experience, your main responsibilities include:

  • Oversee and manage daily administrative operations, ensuring smooth workflow and efficient processes. You are responsible for supervising and coordinating the administrative tasks to ensure that they are carried out effectively and efficiently.
  • Develop and implement administrative policies and procedures to optimize productivity and maintain compliance. You are responsible for creating and implementing policies and procedures that improve productivity and ensure adherence to regulations.
  • Provide leadership and guidance to administrative staff, fostering a positive work culture and promoting professional development. You are responsible for leading and guiding the administrative team, fostering a positive work environment, and supporting their professional growth.
  • Collaborate with other departments and stakeholders to support organizational objectives and drive continuous improvement.

Qualifications & Work Experience

For an Administrative Supervisor, the following qualifications are required:

  • Strong leadership skills to effectively manage a team of administrative staff, providing guidance, support, and training as needed.
  • Excellent organizational abilities to oversee and prioritize multiple tasks, ensuring efficient workflow and meeting deadlines.
  • Exceptional communication skills, both written and verbal, to interact effectively with employees, clients, and stakeholders at all levels of the organization.
  • Proficiency in relevant software and tools, such as Microsoft Office and project management systems, to streamline administrative processes and enhance productivity.

Essential Skills For Administrative Supervisor

1

Organisation Management

2

Support Management

3

Operations Management

Career Prospects

The role of Administrative Supervisor is crucial in ensuring smooth operations and effective management. For professionals with 6-9 years of experience in Australia's administrative field, here are four alternative roles to consider:

  • Office Manager: A position that involves overseeing daily operations, managing staff, and coordinating administrative activities to ensure efficient workflow.
  • Human Resources Manager: A role focused on managing employee relations, recruitment, training, and development, as well as implementing HR policies and procedures.
  • Project Coordinator: A position that involves organizing and coordinating projects, ensuring timely completion, managing resources, and communicating with stakeholders.
  • Operations Manager: A role that entails overseeing all operational aspects of a business, including budgeting, resource allocation, process improvement, and ensuring compliance with regulations.

How to Learn

According to the latest data available with Google, the administrative supervisor role in Australia is projected to experience significant growth in the market. Over the past 10 years, there has been a steady increase in the demand for administrative supervisors, indicating a positive trend. In the future, it is expected that the number of employment opportunities for this role will continue to rise, presenting favorable prospects for job seekers. With the continuous expansion and development of various industries in Australia, the need for efficient administrative supervision is likely to create ample job opportunities for individuals in this field.