Description

Business relationship managers are an essential link between IT (IT) as well as business areas of a business. They they are accountable for helping the business (especially larger ones) to understand their the needs of their customers and preparing strategies to meet them and also identifying the potential dangers and downfalls that come with these changes. They usually work from offices, however they may travel for up to 50% of the time, which is why the flexibility of this kind is essential for this job.

An undergraduate degree from finance or business with minimum five years' working experience in the field of business or IT, and state registration is often needed for this job, as well as good abilities in computers and portfolio management (including budgeting and planning) and multi-tasking abilities, and communication skills are essential. They usually work on their own however, they should be able to provide advice and manage teams of employees at times but do not typically communicate with customers or clients. Business relationship managers typically operate during normal working hours, with no travel time.

Roles & Responsibilities

As a Business Relationship Manager with 0-3 years of experience in India, your main responsibilities include:

  • Build and maintain strong relationships with existing clients, ensuring their satisfaction and addressing any concerns or issues promptly.
  • Identify new business opportunities within the market and develop strategies to expand the customer base.
  • Collaborate with cross-functional teams to ensure effective delivery of products or services to clients, meeting their expectations and deadlines.
  • Analyze market trends, competitors, and customer feedback to provide insights and contribute to the improvement of product/service offerings.

Qualifications & Work Experience

For a Business Relationship Manager job role, the following qualifications are required:

  • Excellent interpersonal and communication skills to build and maintain strong relationships with clients and stakeholders, effectively understanding their needs and providing appropriate solutions.
  • Proficient business acumen and strategic thinking abilities to identify new business opportunities, develop account plans, and drive revenue growth.
  • Strong negotiation and influential skills to successfully navigate complex business environments and achieve mutually beneficial outcomes for both the organization and its clients.
  • Exceptional project management skills to coordinate cross-functional teams, prioritize tasks, and ensure successful implementation of client initiatives.

Essential Skills For Business Relationship Manager

1

Business Management

2

Relationship Management

3

Time and Relationship Management

Skills That Affect Business Relationship Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Sales

8%

Business Development

25%

Customer Relationship Management

18%

Career Prospects

The role of a Business Relationship Manager is vital in establishing and nurturing client relationships. For individuals with 0-3 years of experience in India, here are four alternative roles to consider:

  • Customer Success Manager: This role involves ensuring customer satisfaction, retention, and maximizing the value they receive from the products or services provided.
  • Sales Executive: A position focused on generating revenue by acquiring new clients and driving sales growth through effective communication and persuasive skills.
  • Marketing Coordinator: This role entails assisting in the development and execution of marketing strategies, coordinating campaigns, and analyzing customer data to optimize marketing efforts.
  • Project Coordinator: A position that involves supporting project management activities, including planning, organizing, and coordinating tasks, resources, and timelines to ensure successful project delivery.

How to Learn

The role of Business Relationship Manager in India is expected to witness significant growth in the market. Over the past 10 years, the job role has seen an increased demand due to the growing emphasis on building and maintaining strong relationships with business partners. With India's rapid economic growth and increasing globalization, the role of Business Relationship Manager is projected to experience continued expansion. As per current data, there is a notable upward trend in employment opportunities for this role, indicating a positive outlook for aspiring professionals in the field.