Description

Change management managers coordinate and help facilitate changes to and transitions for essential business process and/or technical systems within an organization. They are the single point of contact for all issues/questions related to changes within an organization. Change management managers are responsible for reviewing, logging, initiating, authorizing, planning and implementing all requests for change (RFCs). Once RFCs are approved, change management managers are responsible for handling the correspondence to all persons and departments that will be affected by any approved changes.

While many manager positions for change management are heavily related to the information technology (IT) side of an organization, there are various types of change management that involve various industry disciplines. Prospective change management managers should possess an excellent level of attention to detail, and they should be effective communicators and strong leaders. Many change management managers are responsible for educating coworkers and upper management on different strategies that are involved in the change management process.

The minimum educational qualifications for most prospective change management managers are a bachelor’s degree in computer science or a related technical field along with at least four years of work experience in a related field. They must have very strong project management skills and the ability to multitask, and to meet deadlines and contractual obligations that are specific to an organization. They usually work in an office and have a standard forty hour work week schedule from Monday through Friday from 9 a.m. to 5 p.m. As is to be expected, their work hours can be extended in the event of an important deadline that must be met.

Roles & Responsibilities

As a Manager, Change Management with 3-6 years of experience in Singapore, you will have the following main responsibilities:

  • Collaborate with project teams to identify changes that will improve project outcomes and mitigate risks.
  • Develop change management plans that enhance process efficiency and minimize business disruptions.
  • Ensure communication and training plans are in place to support successful adoption of new processes.
  • Continuously monitor and evaluate the impact of changes, identifying opportunities for improvement and making adjustments accordingly.

Qualifications & Work Experience

For a Manager, Change Management job role, the following qualifications are required:

  • Strong leadership skills to effectively lead and inspire teams through organizational change initiatives, driving successful outcomes.
  • Excellent communication abilities to convey complex ideas and concepts to stakeholders at all levels, facilitating understanding and buy-in for change initiatives.
  • Proven experience in change management methodologies, including the ability to develop and implement comprehensive change management plans and strategies.
  • Strong analytical and problem-solving skills to assess risks, identify barriers to change, and develop mitigation strategies to ensure successful change implementation.

Essential Skills For Manager, Change Management

1

ITIL Service Transition

2

IT Service Management

3

Change Assessment

4

Change Management

Career Prospects

The role of a Manager in Change Management is a crucial position that requires 3-6 years of work experience in Singapore. For professionals looking to explore alternative roles within a similar domain, here are following options to consider:

  • Organizational Development Consultant: A role focused on designing and implementing strategies to improve organizational effectiveness, employee engagement, and change initiatives.
  • Project Manager: A position that oversees the planning, execution, and delivery of projects, ensuring successful implementation of change initiatives within predefined timelines and budgets.
  • Training and Development Manager: A role responsible for identifying training needs, designing training programs, and delivering professional development initiatives to support organizational change and employee growth.
  • Business Process Improvement Analyst: A position focused on analyzing current business processes, identifying areas for improvement, and implementing changes to optimize operational efficiency and drive continuous improvement.

How to Learn

The role of Manager, Change Management in Singapore is projected to experience significant growth in the market. According to a 10-year analysis, the demand for professionals in this position is expected to rise substantially. The increasing complexity of business operations and the need to adapt to rapidly evolving environments contribute to this trend. Moreover, advancements in technology and globalization further fuel the demand for change management expertise. As a result, a significant number of employment opportunities are predicted to be available in this field in the coming years, making it an attractive career option in Singapore.