HR (HR) associates collaborate closely with human resource management. They typically answer the phones, record paperwork, and arrange appointments and meetings. It is essential for HR employees to be organized and possess excellent writing and verbal communication abilities. It is also essential to be able to multitask since they are often working with a few individuals at the same time. They should also possess excellent customer service skills and the ability to resolve problems. Additionally it is essential that HR associates possess excellent computer skills, and are familiar with and proficient with Microsoft Office and other basic computer functions since they will have to utilize these and similar applications in their day-to- daily tasks. HR employees must possess a professional appearance and be able to be able to work with other employees.
HR employees must possess an high school diploma or GED. A lot of companies prefer they hold a degree from a university. Many companies would also prefer previous experiences in the field of HR, or in the general area of customer support. HR employees generally work during regular Monday-Friday working hours. If there is a high demand at the period, HR associates might be required to work on weekends or evenings.