Description

Territory managers can be found in a significant numbers of businesses and industries. They typically are tasked with maintaining and increasing a company’s sales performance in a specific geographic area. In general, the territory manager’s primary focus is on building and maintaining a customer base, thereby increasing sales. Retail territory managers generally oversee a geographic area as well and make regular contact with division, district, area managers, and, on rare occasions, store managers.Non-retail territory managers’ primary duty is to maintain customer relationships. In most cases, meeting with clients is crucial so that territory managers can hear and address any concerns they may have with a company’s products or services provided. In many situations, the territory manager is the “face” of the company in the eyes of the clients. This makes communication skills and the ability to build a rapport with clients an essential trait for territory managers.While the territory manager usually has an office in their company’s headquarters, given the need for regular contact with clients and prospective clients, they spend a significant amount of time traveling to and from various different locations within their assigned territory.Educational requirements may vary. Some territory managers start in a low-level position in their companies and reach the territory manager position through promotions. While a degree is not required, many territory managers have an associate’s or bachelor’s degree in sales, marketing, or a related field. The territory manager is often expected to continue pursuing education through continuing classes, seminars, and training events.

Roles & Responsibilities

As a Territory Manager with 9+ years of experience in Canada, your main responsibilities include:

  • Manage and grow a portfolio of clients by developing and maintaining strong relationships with key decision-makers, and identifying opportunities for upselling and cross-selling.
  • Conduct market research and analysis to identify potential customers and develop strategies to penetrate new markets.
  • Lead and motivate a team of sales representatives, providing guidance and support to achieve sales targets and objectives.
  • Collaborate with cross-functional teams, such as marketing and operations, to ensure effective product positioning, pricing, and delivery to meet customer needs and expectations.

Qualifications & Work Experience

For a Territory Manager, the following qualifications are required:

  • Candidates should possess a strong track record of achieving and exceeding sales targets in previous roles. This demonstrates their ability to effectively drive revenue growth and expand market share.
  • Territory Managers must be able to effectively communicate with clients, colleagues, and stakeholders at all levels. Strong verbal and written communication skills are essential for building relationships, negotiating contracts, and delivering persuasive sales presentations.
  • A deep understanding of the assigned territory is crucial for success in this role. Candidates should have comprehensive knowledge of the market, including customer needs, competition, and industry trends. This enables them to develop and execute effective sales strategies tailored to the specific market conditions.
  • Territory Managers are responsible for leading and managing a team of sales representatives.

Essential Skills For Territory Manager

1

Technical

2

Sales

3

Sales Strategy

4

Business Development

5

Operations Management

6

Management Accounting

Skills That Affect Territory Manager Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Sales

2%

Business Development

16%

Managing Accounts

6%

Customer Relationship Management

1%

Career Prospects

The role of Territory Manager in Canada, with 9+ years of experience, offers a range of alternative career paths to explore. Here are four options to consider:

  • Regional Sales Manager: A position that involves overseeing sales operations and managing a team of sales representatives within a specific region or territory.
  • Business Development Manager: A role focused on identifying new business opportunities, building relationships with potential clients, and driving growth for the company.
  • Key Account Manager: A position that involves managing and nurturing relationships with key clients, ensuring customer satisfaction, and maximizing sales opportunities.
  • Sales Operations Manager: A role that focuses on improving sales processes, analyzing sales data, and implementing strategies to enhance overall sales performance.

How to Learn

The Territory Manager role in Canada is projected to experience significant growth in the market. According to a 10-year analysis, the job role is expected to have a positive trajectory, with a substantial increase in employment opportunities. Google's latest data points reveal a higher demand for Territory Managers, suggesting a promising future for this position.