Description

Configuration analysts are accountable for creating and maintaining software as well as other aspects of technology within an organization. While every configuration analyst is working using different tools and equipment based on the industry and company but the basic responsibilities are identical.

Analysts in configuration should hold an undergraduate degree in information technology, computer science or another similar field, or must have comparable work experience. The majority of organizations require analysts to possess a couple of years of experience in project management prior to starting their career in this position. Analysts must also have knowledge of their field including health care and payment processing. Experience with scripting languages and databases management could be beneficial.

Configuration analysts are accountable for making sure that businesses can utilize technology across every department. They also ensure that the technology used is compatible with the needs of clients, which includes third-party software. This could include some client interaction. They are accountable to ensure that applications are safe and they are required to communicate with their peers both internally as well as externally. A high degree of problem-solving is required to resolve system problems and avoid interruptions. Analysts in configuration are employed in offices and typically work during working hours, though certain late shifts or on-call work might be required. Certain companies permit employees to be remote. Configuration analysts can work on their own or be assigned to supervise junior analysts. They usually work under the direction of information technology or their equivalent.

Roles & Responsibilities

As a Configuration Analyst with 6-9 years of experience in the United States, your main responsibilities include:

  • Managing and maintaining the configuration management database CMDB to ensure accuracy and completeness of all configuration item CI records.
  • Conducting audits and reviews of the CMDB to verify data integrity and compliance with configuration management policies and procedures.
  • Collaborating with cross-functional teams to identify and document configuration requirements and ensure proper implementation and validation.
  • Providing expert guidance and support in troubleshooting and resolving configuration management-related issues and incidents.

Qualifications & Work Experience

For a Configuration Analyst job role, the following qualifications are required:

  • Strong technical expertise in configuration management tools and processes to develop and maintain configuration baselines and ensure compliance with organizational standards.
  • Proficiency in analyzing system specifications and requirements to identify configuration needs and recommend appropriate solutions.
  • Excellent problem-solving skills to troubleshoot configuration issues, perform impact analysis, and propose effective resolutions.
  • Attention to detail and accuracy in documenting and maintaining configuration records and change control logs to facilitate efficient change management processes.

Essential Skills For Configuration Analyst

1

Software Development

2

IT and Technology

Skills That Affect Configuration Analyst Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Software Architecture

3%

Office 365

11%

SQL

5%

Requirements Life Cycle Management

30%

Career Prospects

The role of a Configuration Analyst is pivotal in ensuring smooth operations and system configuration. Experienced professionals with 6-9 years of work experience in the United States have various alternative career paths to consider. Here are following possibilities:

  • Implementation Consultant: A role involving the implementation and customization of software solutions, ensuring seamless integration with existing systems.
  • Business Systems Analyst: A position focused on analyzing and optimizing business processes, identifying system requirements, and collaborating with stakeholders to enhance operational efficiency.
  • Data Analyst: A role centered around collecting, analyzing, and interpreting complex data sets to provide valuable insights for business decision-making and strategy development.
  • IT Project Manager: A position that involves leading and coordinating technology projects, overseeing timelines, budgets, and resources to ensure successful project delivery.

How to Learn

The role of Configuration Analyst is expected to experience significant growth in the United States job market. Based on a 10-year analysis, this position is projected to see a steady increase in employment opportunities. The demand for Configuration Analysts is expected to rise in various industries, driven by the increasing reliance on technology and the need for efficient systems. With the emergence of new technologies and the ongoing digital transformation, the scope for Configuration Analysts is likely to expand further. This growth can be attributed to the continuous advancements in the IT sector, providing ample job prospects for individuals with expertise in configuration management.