Description

Vice president of professional services are required to operate efficiently while handling product customizations, project management, and technical support in their organization. They must ensure excellent customer relations, as well as engage in high-priority interactions with clients (which includes various chief executives of other companies, among others). Many vice presidents are required to help maximize the use of company assets while minimizing waste.Additionally, these professionals expand and apply standard engagement methodologies, including conferring frameworks, tools, and workforce development for the customers and their businesses. Vice presidents of professional services are also in charge of ensuring the smooth, effective operation of multiple concurrent projects targeted a diverse client base. They should be able to use relevant information to manage and interpret models that facilitate training and support within the company as well. Vice president of professional services must have extensive experience in the field and in management, and they should be passionate about client satisfaction. These vice presidents must also know how to assess customer needs, articulate client needs internally, and serve as a representative of the company to external individuals. They must be able to prioritize professional services that will benefit the company, as well as an impact key business metrics.

Roles & Responsibilities

As a Vice President VP, Professional Services with 6-9 years of experience in Canada, your main responsibilities include:

  • Manage and oversee the delivery of professional services projects, ensuring they are executed within budget and timelines. You are responsible for the successful execution of professional services projects, ensuring that they are completed on time and within the allocated budget.
  • Collaborate with cross-functional teams to develop and implement strategic plans for service delivery and client satisfaction. You work closely with teams from different departments to create and implement strategic plans that focus on delivering high-quality services to clients and ensuring their satisfaction.
  • Drive business growth by identifying new opportunities, networking with potential clients, and expanding service offerings. Your role involves seeking out new business opportunities, building relationships with potential clients, and exploring ways to expand the range of services offered by the company.
  • Provide leadership and mentorship to the professional services team, fostering a culture of excellence and continuous improvement.

Qualifications & Work Experience

For the Vice President (VP), Professional Services, the following qualifications are required:

  • Extensive experience in leading and managing professional services teams, including project managers, consultants, and support personnel.
  • Strong strategic thinking and problem-solving abilities to drive business growth and deliver exceptional client services.
  • Proven track record in building and maintaining client relationships, with expertise in identifying opportunities for upselling and cross-selling.
  • Excellent communication and presentation skills to engage with C-level executives, stakeholders, and internal teams effectively.

Essential Skills For Vice President (VP), Professional Services

1

Financial Management

2

Leadership Management

3

Strategic Planning

4

Problem Solving

Skills That Affect Vice President (VP), Professional Services Salaries

Different skills can affect your salary. Below are the most popular skills and their effect on salary.

Operations Management

4%

Strategic Planning

7%

Leadership Organisation Teamwork

4%

Career Prospects

The role of Vice President VP, Professional Services in Canada is a crucial position that requires 6-9 years of work experience. For professionals in this field, here are four alternative roles to consider:

  • Senior Consultant: A role that involves providing expert advice and guidance to clients, managing projects, and driving business growth.
  • Operations Manager: A position focused on overseeing the day-to-day operations of a company, optimizing processes, and ensuring efficiency and productivity.
  • Business Development Director: A role that entails identifying new business opportunities, building strategic partnerships, and driving revenue growth.
  • Client Relationship Manager: A position that involves nurturing and managing relationships with key clients, understanding their needs, and ensuring customer satisfaction.

How to Learn

The role of Vice President (VP), Professional Services in Canada is expected to experience strong growth in the market. Over the past 10 years, this position has seen a steady increase in demand and relevance, reflecting the importance of professional services in various industries. With the growing emphasis on specialized and value-added services, the need for experienced VPs in this field is projected to persist. According to Google data, numerous employment opportunities are expected to be available in the future, signaling a favorable job market for individuals who possess the expertise and skills required for the position.