Description

Practice assistants provide outstanding customer service and oversee the completion of patient appointments. Their objectives include checking in, registering, and checking out as needed, as well as completing other necessary clinical and clerical duties. They are also tasked with answering phones in a busy environment and successfully following through with the caller's needs.Practice assistants should have at least one year of experience in a health care setting or vocational training in health care, and computer skills, knowledge of Microsoft Office programs, and the ability to learn other software are highly beneficial. Some employers prefer applicants who have prior experience with electronic medical records, and strong customer service skills and the ability to multitask in a fast-paced environment are also important in this position. They must also be knowledgeable of confidentiality laws which govern the provider-patient relationship, including HIPPA guidelines.Practice assistants must be able to communicate effectively and maintain cooperative relationships with providers, staff members, patients, and the medical community. Compassion is important in this position, and some may need to demonstrate the ability to perform higher-level responsibilities through requested testing. They must be able to speak, write, and read English, and bilingual skills are beneficial. Basic math skills and quantitative measuring are also important, as is the ability to work independently.

Roles & Responsibilities

As a Practice Assistant with 0-3 years of experience in Canada, your main responsibilities include:

  • Assisting lawyers in preparing legal documents, including drafting, proofreading, and organizing case files.
  • Conducting legal research on various topics to support the preparation of cases and legal opinions.
  • Managing and maintaining the firm's calendar, scheduling appointments, and coordinating meetings.
  • Providing administrative support, such as answering phone calls, responding to emails, and managing correspondence.

Qualifications & Work Experience

For a Practice Assistant, the following qualifications are required:

  • Excellent organizational and time management skills to effectively handle multiple tasks and prioritize work in a fast-paced environment.
  • Strong attention to detail to ensure accuracy in managing documents, scheduling appointments, and maintaining records.
  • Proficient computer skills, including knowledge of Microsoft Office and other relevant software, to efficiently handle tasks such as data entry, report generation, and email correspondence.
  • Effective communication abilities, both written and verbal, to interact with clients, colleagues, and other stakeholders in a professional and courteous manner.

Essential Skills For Practice Assistant

1

Computer Skills

2

Health Care

3

Customer Handling

4

Patient Management

Career Prospects

The Practice Assistant role in Canada, with 0-3 years of experience, offers a strong foundation for career growth. Here are four alternative roles to consider:

  • Legal Research Assistant: A position that involves conducting legal research, drafting legal documents, and providing support to lawyers and legal teams.
  • Administrative Coordinator: A role focused on coordinating and organizing administrative tasks, managing schedules, and assisting with project management.
  • Client Services Representative: A position that involves building and maintaining client relationships, addressing client inquiries, and providing excellent customer service.
  • Compliance Officer: A role that focuses on ensuring adherence to regulatory requirements, developing and implementing compliance procedures, and conducting internal audits.

How to Learn

The Practice Assistant job role in Canada is projected to experience significant growth in the market. Over the past 10 years, there has been a steady increase in employment opportunities for Practice Assistants. According to Google data, the demand for this role is expected to continue rising in the future. The market analysis indicates a positive outlook for the position, forecasting a surge in job opportunities. With the evolving nature of the industry and increasing demand for administrative support, there is a promising future for individuals pursuing a career as a Practice Assistant in Canada.