Description

The positions of a corporate travel consultant are usually available in travel agencies, particularly those who regularly deal with corporate clients. The job of a consultant is frequently communicating with corporate clients to assist in booking reservations and to provide price estimates as required. This involves determining the most effective solutions in line with the company's policies and preferences in order to keep customers satisfied. It also requires meticulously maintaining the profiles of each customer so that they can earn points through reward programs and can have any specific requests met.

The travel consultant for corporate clients typically is in a very individualistic environment, therefore the ability to work under minimal supervision is essential. Other essential skills include judgment, organization skills and an ability to effectively communicate through phone and email. While there aren't any particular educational requirements, the majority of jobs require at least four years of experience in travel consultants. Equipment and tools used for this job may differ depending on the company, however Apollo GDS and SABRE are typical; knowledge of these tools may be necessary prior to applying for the job.

Physical requirements for this position generally limit the job to regular use of computers and typing. The hours of work are usually restricted to normal business hours However, other shifts could be offered at certain companies. The majority of the work is performed in a workplace that is indoor Teleconferencing and telecommuting could be a possibility with certain employers.

Roles & Responsibilities

As a Corporate Travel Consultant with 3-6 years of experience in the United Kingdom, your main responsibilities include:

  • Collaborating with clients to understand their travel requirements and preferences, ensuring a seamless travel experience.
  • Researching and recommending suitable travel options, including flights, accommodations, transportation, and activities, based on client preferences and budget.
  • Booking travel arrangements, including flights, hotels, rental cars, and any other necessary reservations, while ensuring accuracy and efficiency.
  • Providing ongoing support and assistance to clients during their travels, including handling any travel-related issues or changes that may arise.

Qualifications & Work Experience

For a Corporate Travel Consultant job role, the following qualifications are required:

  • In-depth knowledge of travel industry practices, including airline reservations, hotel bookings, ground transportation, and travel itineraries. This includes proficiency in using travel reservation systems and online booking platforms.
  • Excellent customer service skills to provide personalized travel solutions, handle client inquiries, and address any issues that may arise during the travel process.
  • Strong attention to detail and organizational abilities to manage multiple client bookings simultaneously, ensuring accuracy in travel arrangements, ticketing, and documentation.
  • Proficient communication skills, both written and verbal, to effectively interact with clients, vendors, and colleagues, ensuring clear and concise communication regarding travel plans, changes, and policies.

Essential Skills For Corporate Travel Consultant

1

Financial Planning

2

Business Management

3

Consulting Skills

Career Prospects

The role of a Corporate Travel Consultant is crucial for ensuring smooth travel arrangements and excellent customer service. For professionals in the United Kingdom with 3-6 years of experience in this field, there are several alternative roles to explore. Here are following options to consider:

  • Travel Operations Manager: A role that involves overseeing the day-to-day operations of a travel department, managing staff, and optimizing processes.
  • Business Travel Sales Manager: A position focused on developing and maintaining client relationships, generating new business, and achieving sales targets.
  • Global Mobility Specialist: A role that entails managing international assignments for employees, including immigration, tax compliance, and relocation logistics.
  • Travel Technology Specialist: A position focused on implementing and optimizing travel technology solutions, such as online booking systems and expense management tools.

How to Learn

The job role of a Corporate Travel Consultant in the United Kingdom is projected to experience steady growth in the market. According to a 10-year analysis, employment opportunities for this role are expected to increase significantly. With the rise in business travel and globalization, the demand for skilled Corporate Travel Consultants is anticipated to rise. Google data supports this projection, highlighting the increasing number of companies and individuals traveling for business purposes. Therefore, it is expected that the future will present ample employment opportunities for Corporate Travel Consultants in the region.