Description

A national account manager who is a key player is accountable for establishing strong relationships with current and potential clients. They have to meet the corporate sales targets and ensure that they satisfy all client requirements. In addition, the primary National Account Manager is responsible of managing relationships with clients at the top level of the organization and working with decision makers in the creation of guidelines and policies related to managing accounts. Account managers need to respond quickly to client complaints and problems, ensuring that their relationships are strong. It is typically an all-time job that is performed in an office environment however, overtime could be necessary based on the requirements of the business. It is also possible to travel to visit customers.

Regarding education, the key national account managers typically need to hold a bachelor's degree that is relevant to the area in which the business operates. Certain companies may require having a higher degree. Employers generally require at minimum 10 years of leadership experience, as well as an impressive track record of achieving goals and working in complicated organizations. They should also have excellent interpersonal, communication and multitasking abilities. They must be able to work by themselves with little supervision, and also working in a group setting.

Roles & Responsibilities

As a Key National Account Manager with 9+ years of experience in the United Kingdom, your main responsibilities include:

  • Manage and develop relationships with key national accounts, ensuring customer satisfaction and retention. Collaborate with clients to understand their business needs, provide product recommendations, and address any concerns.
  • Drive revenue growth by identifying upselling and cross-selling opportunities within key accounts. Conduct regular account reviews and propose innovative solutions to enhance customer value and revenue generation.
  • Analyze market trends and competitor activities to proactively identify business opportunities and risks. Develop strategic account plans to maximize market share and stay ahead of the competition.
  • Collaborate with internal teams, such as marketing and operations, to ensure seamless delivery of products and services to key accounts.

Qualifications & Work Experience

For a Key National Account Manager job role, the following qualifications are required:

  • Candidates must have a demonstrated history of successfully managing national accounts and achieving sales targets. This includes experience in building strong relationships with key stakeholders and negotiating favorable deals.
  • The role requires individuals who can develop and implement effective sales strategies to maximize revenue and market share. Candidates should have the ability to analyze market trends, identify opportunities, and devise innovative approaches to drive business growth.
  • Strong verbal and written communication skills are essential for effectively presenting proposals, negotiating contracts, and building strong relationships with clients. The ability to collaborate with cross-functional teams and influence stakeholders is also crucial.
  • Key National Account Managers need to analyze sales data, market trends, and customer insights to identify growth opportunities and formulate informed business strategies.

Essential Skills For Key National Account Manager

1

Accounting Fundamentals

2

Accounting Skills

3

Financial Accounting

4

Public Affairs

Career Prospects

The Key National Account Manager role is a critical position that requires strong experience in the United Kingdom. For professionals with 9+ years of experience, several alternative roles are worth exploring. Here are following options to consider:

  • Sales Director: A leadership role overseeing the entire sales function, setting strategies, and driving revenue growth.
  • Business Development Manager: A position focused on identifying new business opportunities, establishing partnerships, and expanding customer portfolios.
  • Customer Success Manager: A role dedicated to ensuring client satisfaction, managing relationships, and maximizing customer retention and loyalty.
  • Strategic Account Manager: A position that focuses on building and nurturing relationships with key accounts, driving growth, and delivering exceptional customer value.

How to Learn

The role of Key National Account Manager in the United Kingdom is projected to experience steady growth in the market. Over the past 10 years, the job role has shown consistent expansion, with increasing demand for professionals in this field. This trend is expected to continue in the future, creating numerous employment opportunities. Google data points reveal a positive outlook for the position, highlighting the significance of Key National Account Managers in managing and nurturing strategic client relationships to drive sales and business growth. With the market poised for further development, the role of a Key National Account Manager in the United Kingdom is expected to continue its upward trajectory.