Description

Senior sales managers perform daily administrative tasks as well as sales coordination and hiring tasks for the department of sales. The use, and occasionally the creation of office CRM (CRM) software is an essential aspect of the job, and the job requires regular contact with coworkers and customers. Senior sales managers work alongside subordinate sales managers in the department, the customer service agent and suppliers. They also serve as the first point of contact to customer concerns and queries. The typical days of senior sales managers include giving direction to other sales managers and ensuring efficiency at the workplace. They create leads, collaborate with suppliers to negotiate lower costs, and make sure that customers are satisfied. They typically work full-time in a workplace.

Senior sales managers typically have a solid experience in sales and customer service. An undergraduate degree would be recommended however it is not required. Candidates for this position must be proficient in the basics of computer programming, have the skills of organization and reporting required for a top administrative job, be able to work in teams, communicate effectively, and possess an understanding of CRM systems. They must also be able to work by themselves with little supervision, and possess excellent interpersonal abilities.

Roles & Responsibilities

As a Senior Sales Administrator with 0-3 years of experience in the United Kingdom, your main responsibilities include:

  • Managing sales records, including tracking and updating customer information, order details, and sales activity.
  • Assisting the sales team in generating and qualifying leads, and supporting them in the sales process by preparing sales presentations and materials.
  • Coordinating with internal departments, such as finance and logistics, to ensure timely and accurate order fulfillment and delivery.
  • Providing excellent customer service, handling inquiries, resolving issues, and maintaining strong relationships with clients.

Qualifications & Work Experience

For a Senior Sales Administrator job role, the following qualifications are required:

  • Extensive experience in sales administration, including managing customer accounts, processing orders, and resolving customer inquiries.
  • Strong organizational skills to effectively manage and prioritize multiple tasks, ensuring that all sales operations run smoothly.
  • Excellent communication and interpersonal abilities to build and maintain positive relationships with customers and internal sales teams.
  • Proficiency in CRM software and other relevant tools to track sales activities, generate reports, and analyze data for sales performance improvement.

Essential Skills For Senior Sales Administrator

1

Sales Strategy

2

Sales Technique

3

Sales & Management

Career Prospects

The Senior Sales Administrator role in the United Kingdom offers valuable experience for professionals with 0-3 years of work experience. Here are following alternative roles to consider:

  • Account Manager: This role involves building and maintaining relationships with clients, understanding their needs, and providing solutions to drive sales growth.
  • Sales Coordinator: A position focused on supporting sales teams by managing administrative tasks, coordinating sales activities, and ensuring smooth communication between departments.
  • Customer Service Representative: This role concentrates on providing excellent customer service, handling inquiries, resolving issues, and ensuring customer satisfaction.
  • Business Development Executive: A position involving identifying new business opportunities, conducting market research, and developing strategies to expand the company's customer base.

How to Learn

The role of Senior Sales Administrator in the United Kingdom is projected to experience significant growth in the market. Over the past 10 years, there has been a consistent increase in demand for professionals in this role. Based on recent data, the job outlook for the next decade appears promising, indicating a steady rise in employment opportunities. With the increasing importance of efficient sales administration in businesses, the demand for qualified individuals in this field is expected to remain strong. Current data points suggest that there will be a substantial number of job openings available in the future for Senior Sales Administrators in the United Kingdom.