Description

A social or community services manager often oversees a social services department for the government or a private medical facility. The goal of the social services manager is usually to provide services that can help in the healing process and will improve the standard of living for clients. Since this is a management position, many years of experience may have to be demonstrated, along with adequate management experience.This manager will often be responsible for hiring new staff. The manager may also have to prepare and carry out training for new staff members. The manager will also be in charge of carrying out employee evaluations and will sometimes have to administer employee discipline whenever necessary. The manager will sometimes oversee clients’ files and assess their needs, according to their mental and physical health. Then a plan to improve clients’ lives will be administered. This may involve providing references for various community services and needed health services. This manager will often carry out these duties with the help of social workers.Strong computer skills are needed in order to carry out communications, keep records, and create documents. This manager may also work with families of clients in order to discuss the best services possible for them. Most of the time, these managers maintain standard daytime office hours, though sometimes being on-call may be required. A minimum of a bachelor’s degree in social work or a similar field is usually needed, and a master’s degree is often preferred.

Roles & Responsibilities

As a Social or Community Service Manager with 0-3 years of experience in Canada, your main responsibilities include:

  • Coordinate and organize community events, workshops, and programs to promote social engagement and enhance community well-being. Plan and execute various community initiatives to foster social connections and encourage active participation.
  • Conduct needs assessments and develop outreach strategies to identify community needs and address social issues effectively. Analyze community needs and create targeted outreach plans to provide necessary support and resources.
  • Collaborate with community organizations, government agencies, and stakeholders to form partnerships and leverage resources for community development. Establish and maintain constructive relationships with relevant organizations to strengthen community support networks.
  • Assist in the development and implementation of social service programs, including evaluating program effectiveness and ensuring compliance with regulations.

Qualifications & Work Experience

For a Social or Community Service Manager, the following qualifications are required:

  • Bachelor's degree in social work, psychology, or a related field to establish a strong foundation in understanding social and community dynamics.
  • Proven experience in managing social or community service programs, showcasing the ability to develop, implement, and evaluate initiatives that effectively meet the needs of the community.
  • Strong leadership and interpersonal skills to inspire and guide a team of social workers or community service professionals, fostering an environment of collaboration and growth.
  • Excellent communication and networking abilities to establish and maintain relationships with community stakeholders, government agencies, and non-profit organizations for resource mobilization and collaboration.

Essential Skills For Social or Community Service Manager

1

Social Network

2

Social Responsibility

3

Social Awareness

Career Prospects

For a Social or Community Service Manager with 0-3 years of experience in Canada, there are several alternative roles to consider. Here are four options:

  • Program Coordinator: A role that involves planning, implementing, and evaluating social or community service programs to meet the needs of specific populations or communities.
  • Volunteer Coordinator: A position focused on recruiting, training, and supervising volunteers for social or community service organizations.
  • Case Manager: A role that involves assessing client needs, developing and implementing individualized service plans, and coordinating resources to support clients' well-being.
  • Outreach Specialist: A position focused on reaching out to individuals or communities in need, providing information about available services, and connecting them to appropriate resources.

How to Learn

According to Google's latest data, the job role of a Social or Community Service Manager in Canada is projected to experience significant growth in the upcoming years. Over the past 10 years, this position has witnessed a steady rise in demand, indicating its importance in addressing societal needs. The future appears promising, with a substantial number of employment opportunities expected to be available. It is anticipated that this occupation will continue to play an essential role in supporting and improving community well-being, making it an attractive career option for individuals passionate about making a positive social impact.