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CRM Fundamentals and Practice

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Total Duration
12 Weeks

Boost your career in customer experience management Customer experience (CX) and customer success professionals are in high demand, and are only expected to grow in the coming years. Growing your knowledge in these areas means that you could compete for one of 3.3 million new jobs expected to need Salesforce skills between 2016 and 2022. Do you want to learn CRM skills to grow customer loyalty and sales for your organisation? Customer relationship management (CRM) systems are key tools in CX …

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Courses in this Learning Path
1
CRM Fundamentals and Practice: Introduction to Salesforce
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Duration : 4 weeks
Price :₹900
Level :Intermediate
Learn Type :Certification
CRM Fundamentals and Practice: Introduction to Salesforce

Are you looking to improve your customer relationships? To do this, you will need to have the right tools and insight - CRM skills are essential to analyze and improve customer experience across multiple platforms. This is key to closing sales and retaining customers. Modern organisations need CRM to be competitive. This is why the industry was valued at $50 billion in 2019, and is one the …

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2
CRM Fundamentals and Practice: Salesforce Reports, Objects, and Data Management
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Duration : 4 weeks
Price :₹2,842
Level :Intermediate
Learn Type :Certification
CRM Fundamentals and Practice: Salesforce Reports, Objects, and Data Management

Learners who are interested in learning Salesforce functionality will find this course useful. This course is part of the CRM Fundamentals and Practice Expert Track. This course will build on the foundational skills you learned in the first course. The CRM industry is expanding rapidly. Global CRM market value is $50 billion. It is expected to grow to 3. Between 2016 and 2022, there will be 3 …

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3
CRM Fundamentals and Practice: Salesforce Automation and Best Practice
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Duration : 4 weeks
Price :₹2,842
Level :Intermediate
Learn Type :Certification
CRM Fundamentals and Practice: Salesforce Automation and Best Practice

Modern organisations are increasingly looking for ways to increase their competitive edge by improving customer relationship management (CRM). It is essential to provide exceptional customer experience (CX), as this will help you stand out in a sea of competition. It is not surprising that the global CRM market has a value of $50 billion.

This course will teach you more advanced Salesforce skills …

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