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Microsoft Business Applications: Dynamics 365 and Power Platform for Sales Professionals

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Learn Path Description

Learn how to use data and automation with MS Dynamics 365 to improve your skills In this digital age, data is a key component of business processes. However, this data only becomes truly useful when we know how to extract meaningful insights, and to do this we need powerful tools. Using applications such as Office 365 and MS Dynamics 365, you’ll have the means to analyse your data and retrieve the valuable insights that will help your organisation achieve its goals. What’s more, these applications also help you automate processes, saving you time and money, and helping to increase productivity in your business processes. Streamline your business processes using MS Dynamics 365 From customer engagement to optimising operations, using a powerful cloud-based application such as MS Dynamics 365 can help you streamline your business processes, reduce costs, and accelerate growth. On this course, you’ll delve into the digital tools within Microsoft Dynamics 365 and learn how to apply this to your business to improve efficiency. Gain valuable insights using Power Platform applications You’ll delve into Power Platform and learn how to extract meaningful insights from your data. You’ll then learn how to use these insights to automate your business processes, to help increase consistency and produce more accurate results. Learn how to automate processes using Power Platform Automation is a powerful way to save time and improve processes. You’ll learn how to use Power Platform to automate the repetitive tasks so that you have more time to focus on the important goals. Understand how to implement Power Platform Integrations You’ll learn important integration skills such as email integration to help you manage incoming and outgoing emails quickly, and integration with Microsoft Office products to help develop and optimise your workflows. Learn how to test and deploy apps in Power Platform You’ll understand how to solidify your plans for testing and deploying apps. This will ensure that you are guaranteeing quality before its delivery, helping to save on costly mistakes. By the end of the ExpertTrack, you’ll feel comfortable using MS Dynamics 365 and Power Platform to deliver better processes for your business. You’ll have the knowledge and hands-on experience to apply different techniques to suit your organisation and optimise your workflow. 
 

Skills You Will Gain

Courses In This Learning Path

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Total Duration

3 weeks

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Level

Beginner

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Learn Type

Certifications

Microsoft Dynamics 365 Fundamentals

You can give your organization the digital tools it needs to stay competitive by using cloud-based applications like MS Dynamics 365.

This course will cover the basics of MS Dynamics 365, how it can improve your business processes and how you can use it to create modern business applications.

Additionally, you'll learn how to increase your organisation's goals through increased flexibility. This will allow you to easily adopt technology into your business processes.

This course will improve your skills as a Sales Functional Consultant. It is part of ExpertTrack Business Applications for Microsoft Dynamics 365 and Power Platform For Sales Functional Consultants.

We'll be exploring the capabilities of each MS Dynamics 365 application and using real-world business scenarios to show the key functionality.

It also facilitates people interaction. The Customer Engagement application will help you empower your employees and build positive, engaging relationships with customers.

This course will give you a deep understanding of cloud concepts. It also introduces you to Microsoft Azure, which is a cloud computing service that helps you manage releases and deployments, giving your organization a more agile approach.

You'll feel confident and have all the information you need to get started using MS Dynamics 365 to streamline your business processes by the end of this course.

Microsoft has co-created this course and it is accredited

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Total Duration

4 weeks

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Level

Intermediate

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Learn Type

Certifications

Dynamics 365: Using Power Platform Applications

Optimise your operations using Microsoft Power Platform

Learn how Microsoft Power Platform can help you improve your business operations. This course is four weeks long and will help you to learn from internationally-recognized experts how to improve your business processes.

This course will give you a strong foundational understanding of Microsoft Dynamics 365, and the Power Platform. It will also provide you with a solid foundation to build upon.

Learn about the capabilities and functions of Power Platform

Microsoft Power Platform will be explored, allowing you to make the most of its functions for complex business solutions.

The platform's full capabilities will be explained and you'll learn how to draw and analyse data visualizations for further insights. Automating routine tasks will help you save time and create virtual agents to communicate with others.

Get practical experience and transferable skill

This course will teach you Power Platform basics and how to use it in practice.

This course will teach you how to create a basic model-driven app, use administrator options, and assess which platform components can be used in your organization. You will also learn how to control user access to data and functionality in a security process.

Power Platform is a powerful tool that allows you to transform your data into useful insights. You can also use these insights to automate business processes.

This course is part the ExpertTrack Microsoft Dynamics 365 Business Applications and Power Platform For Sales Functional Consultants. It will help you improve your skills as a Sales Functional Consultant.

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Total Duration

3 weeks

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Level

Intermediate

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Learn Type

Certifications

Dynamics 365: Working with Power Platform Automation

This course on automation covers three weeks of training and introduces various tools that can be used to improve the efficiency of business processes. By automating repetitive tasks, employees can increase their productivity and focus on more critical business goals. Automation also ensures consistency by eliminating human errors and shortcuts. The course primarily focuses on the Power Platform and the tools available for automation, such as custom apps and prebuilt MS Dynamics 365 applications. Participants will learn how to create automations that span multiple systems and combine Power Platform with Microsoft Flow for more efficient and organized business solutions. By acquiring these skills, individuals can increase automation within their companies and free up more time for important tasks, ultimately boosting overall productivity. This course is part of the ExpertTrack Business Application with Microsoft Dynamics 365 & Power Platform for Sales Functional Advisors and is co-created by Microsoft, making it an accredited course to improve skills as a Sales Functional Consultant.

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Total Duration

3 weeks

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Level

Advanced

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Learn Type

Certifications

Dynamics 365: Implementing Power Platform Integrations

This three-week course teaches you how to automate the rest and focuses your attention on what is most important.

The Power Platform's basic integration capabilities will be explained. You will also learn how to identify common integrations, use them to automate tasks, and save time. To help you manage your outgoing and incoming emails more efficiently, you'll also be able to set up and use email integrations.

This course will provide you with a solid foundation for Microsoft Dynamics 365 applications that can further enhance your business solutions.

To streamline your workflows, you'll be able to integrate Microsoft Office products. This knowledge will help you optimize and develop your workflows.

Data management is an integral part of any business operation. You can extract valuable insights by learning how to manage it. Learn how to import and export data and how to create and utilize data maps. To quickly clear up space, you'll also be able to perform bulk delete.

You will be able to customize the functionality of MS Dynamics 365 Power Platform to meet the requirements of specific environments by the end of this course and then apply them to your organization.

This course is part the ExpertTrack Business Applications with Microsoft Dynamics 365 & Power Platform for Sales Functional Advisors' series. It will help you to improve your skills as a Sales Functional Consultant.

Microsoft has co-created this course and it is accredited

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Total Duration

3 weeks

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Level

Intermediate

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Learn Type

Certifications

Dynamics 365: Customer Engagement for Sales

This three-week course will help you understand customer relationship management. It can be used to increase customer loyalty and retention. This course will teach you how to have a better relationship and increase sales. MS Dynamics 365 sales will help you build relationships with customers. It can also help you communicate more effectively throughout the sales process, from lead to fulfillment. MS Dynamics 365's flexible framework will help you understand how to manage and track specific aspects of your sales cycle. This will also improve your overall success. Understanding how components work in different business situations will help you to identify the entities and record types used to track sales from the potential to the close. This knowledge will allow you to determine which elements of MS Dynamics 365 are most appropriate for your company. This course will teach you how to increase customer engagement and work with existing and new customers. This can result in better communication, retention, sales, and even revenue. This course is part the Expert Track Business Applications using Microsoft Dynamics 365 and Power Platform to Sales Functional Consultants'. It will help you improve your skills as a Sales Functional Consultant. Microsoft co-created this course and has accredited it.

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