Problem Solving in the Digital Age
Learn Path Description
Increase your career skills as you learn how to solve problems in the workplace. As the digital world gains pace, we are introduced to more challenges both in the workplace and our daily lives. This ExpertTrack explores the ways you can use techniques and digital tools to find effective resolutions to problems. You’ll develop problem solving skills, explore techniques like design thinking, and understand the importance of using data to make more informed decisions and find solutions to problems at work. Using practical examples and tips from employers, you’ll have the opportunity to identify and use design skills and software to solve simple problems. You’ll also better understand what is required in this area by employers, and how you can apply these skills to enhance your career. Develop your decision-making skills You’ll build confidence tackling problems in the workplace by developing your decision-making skills. By learning how to effectively choose which problem to solve first, you’ll feel ready to face challenges and quickly resolve issues. What’s more, you’ll discover how to create a persuasive plan to get your colleagues on board with your solutions. Learn how to effectively use human-centred design Human-centred design focuses on solving people’s problems with creative solutions. You’ll develop a design-thinking mindset and learn how to ask the right questions to create a successful product that puts people first. Discover evidence and data collection methods to improve your business decisions You’ll learn the importance of data collection and the techniques you can use to harness its power in your decision-making. You’ll examine the ethical considerations of data as well as data visualisation techniques to help you present your results in meaningful ways. By the end of this ExpertTrack, you’ll have the skills and confidence to make informed business decisions and tackle digital problems both in and out of the workplace. Unable to play video. Please enable JavaScript or consider upgrading your browser.Download video: standard or HD0:07Skip to 0 minutes and 7 seconds SPEAKER: Life is full of problems, and being able to solve them is a highly valued skill, but how do you know which problems to solve? What information do you need to solve them, and how do you decide? This ExpertTrack is designed to help you answer these questions. Discover which transferable skills are needed to solve these problems and what practical tools there are available to help you do this. Digital technology has made it easy to collect big data, and this ExpertTrack will show you how to use it for problem solving. Finally, you’ll learn about human-centred design and how it helps us understand the needs of people who have a problem in order to design appropriate solutions. 0:50Skip to 0 minutes and 50 seconds If you want to learn how to solve problems and understand the technology that can support you, join this ExpertTrack.
Skills You Will Gain
Courses In This Learning Path
Total Duration
3 weeks
Level
Beginner
Learn Type
Certifications
Decision Making: How to Choose the Right Problem to Solve
How do you choose which problem to solve? This two-week course will teach you how to quickly solve problems and sharpen your decision-making skills.
By developing critical skills, you will be able to solve problems in the workplace and at home. You'll also learn how to make a plan that convinces others your ideas are viable. You will be able to evaluate your problem-solving abilities and how to improve them.
You'll be able to use SWOT analysis to help you identify the root problems and prioritize when it seems like everything is urgent. Once you are able to identify and understand a problem, you will be able to evaluate the pros and cons of different solutions and how to minimize risks.
This information will help you create a persuasive plan that demonstrates your best solutions. Your business case will also be peer-reviewed to allow you to get feedback. You will be able to solve real-world problems, and convince others of your ideas by the end.
Total Duration
2 weeks
Level
Beginner
Learn Type
Certifications
Get Creative with People to Solve Problems
How is it that the products we use every single day are created and designed? Companies, startups, governments, and other organizations around the globe are using human-centered design to address the challenges by understanding the needs of the people who confront them. This course will give you a practical understanding of why and how to apply it. It also identifies which jobs are most affected by this way of thinking. Participation in activities will help you learn how to gather the data and information necessary to show that a solution is feasible in the real world. Human-centred Design is a creative approach that looks at the problems of people to find solutions. This course will teach you how to put people first in design and how to create your own design thinking mindset. This course will teach you how to brainstorm, empathy, and make prototypes. You'll also learn how asking the right questions can help your product stand out. You'll learn how to identify the problems that human-centred design can solve. Then, you'll try out the process with a few simple activities to get a better understanding of what it takes to create a successful design project. You'll learn from the experts how to create great products that work with real people. To see it in action, you'll learn how to apply design thinking on real-world problems. This course will help you to summarize the tasks required to manage a successful human-centred project and develop your design thinking mindset.
Total Duration
2 weeks
Level
Intermediate
Learn Type
Certifications
Evidence and Data Collection for Problem Solving
Data is becoming an increasingly important part of our daily lives as the digital world becomes more prominent. This course will help you harness the potential of data in your career and daily life.
As you learn to use data to solve everyday problems, and make informed decisions with data, you'll also be introduced to key concepts.
Additionally, you will learn skills that allow you to analyze and interpret trends and create a plan to solve real-world problems using evidence and data.
Data collection is valuable because it allows you to understand its meaning and purpose.
This course will discuss the differences between metadata and data and how different data sets can be combined to create datasets that provide greater insight and understanding of a particular situation.
It is important to understand the ethics and rules for using data from other people so that you can adhere to the restrictions.
Before you discuss the ethical issues surrounding data collection, we'll be looking at how data is created, shared and used in unexpected ways.
Through data visualization techniques, you'll learn how to present data in an engaging way that is easy to understand. These data concepts will be presented through the eyes of a small-business owner to give you real-world context.
This course is for anyone looking to enter the workforce or start a new career.
